No matter what the project, no matter where you’re located, every project starts with an in-depth chat either in person or by phone, about what you want to achieve with your project and how we can help. We’ll give you an up-front cost for your project and estimated time frame for completion. For larger projects that require people or products that aren’t in our skill set, we’ll let you know and recommend some great people to work with, along with an estimated cost for these too.
Once you’ve given us the go-ahead on your project, we’ll start researching your business, your average customer, your industry and your competitors to build a fuller picture of what it will take for your project to succeed. We strongly believe that design is not just about making things look pretty – it needs to be functional, useful and return a measurable return on investment for you. Once we’ve finished our research, we’ll call or meet with you to discuss our findings and present our suggestions for your project.
Once we’re happy we’ve got a good grasp of your likes, dislikes and overall business, we’ll put pen to paper and start designing your project. During this period there’ll be a lot of emails back and forth as we send over our ideas and develop them into a final design. For website projects, once we’ve got the design right, we’ll then start creating a working site and ensuring your text, photos and other content represents you in the best way possible. We always recommend that during this stage, you’re available as often as possible to ensure feedback can be received and acted on swiftly to keep the project on track.
Perhaps the most important stage of the design process, is to test the finished product to ensure it’s not only fit for launch, but appeals to your chosen market, will be well received and performs well in terms of function. This of course involves feedback from you, a testing panel of impartial users (if required) and our own team. For website projects this is especially important, to spot any display issues based on different devices, text errors or anything else that can impact the overall success of the project.